The UX team works on various aspects of projects including dashboard/app development support, user research, process improvements for both internal and external users, and the facilitation of human centered design workshops and working sessions. The UX Researcher/Designer will work and communicate with various teams (beyond the UX team) as well as work independently on tasks and projects. Guydo is looking for a self-confident individual that is willing to stand up for their justifications and recommendations. Candidate will generate reports and present findings to users and stakeholders.

Responsibilities

• Coordinate the scheduling of sessions and tests with users
• Conducting remote and in-person (as necessary) sessions with end users and stakeholders
• Generating reports that emphasize prioritization of requirements and recommendations from the user perspective
• Translate complex ideas into understandable concepts to enhance the product experience
• Collaborate with multiple teams and stakeholders to deliver and coordinate requirements gathering, recommendations, and data driven metrics
• Work with development team to help facilitate the feedback of users

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• 4 or more years working in human centered design
• Experience in a tech related field, Cyber Security a plus
• Has worked with or has graphic design experience
• Experience receiving constructive feedback from stakeholders, and standing up for your beliefs
• Ability to obtain a position of public trust

• Usability Test Creation and Moderation
• User Testing Experience
• Dashboard / Web Interface Experience
• ELK Stack Knowledge is a Plus (Elastic Kibana Logstash)
• Familiarity of Adobe Creative Cloud
• Graphic Design Knowledge a Plus (logo, graphics, diagrams etc. )
• DHS Suitability/EOD